FatCow Promo Codes and Discount

I’ve hosted several websites on FatCow and am will probably host many more in the future. Everything about them exceeds expectations. From customer service, to up-time, to usability, and of course price, FatCow is always a great choice.

One of the best things about FatCow is their customer service. I’ve never had a bad experience. The keys to customer service, in my opinion, are knowledge and empowerment. The customer service representative must have both the knowledge of how to help you and in cases that involve money issues be empowered by management to help you. There is nothing more frustrating than spending several minutes explaining your problem to a representative only to find out that they don’t have the power to help you and that you are going to have to explain the exact same thing all over again to their manager.

The uptime at FatCow is also great. I know that my experiences are anecdotal but in the years I’ve been with them I’ve experienced very little downtime and it has always been corrected very quickly.

FatCow is one of the few web hosts that I’ve dealt with that seems to really care about its customers. This is almost an intangible aspect of their company. Basically, they get all the little details right. The fact that they’ve been around since 1998, an eternity in the hosting world, shows that they are in it for the long run. They are not out to screw over their customers and make a quick buck.

One good way to determine whether or not to use a certain hosting company is read the complaints. Every single company in the world is going to have complaints. People are much more likely to write bad reviews than good ones. I’ve searched out those complaints, they are few and far between, but they are there. Basically, they fall into two areas I mentioned above. People complain about downtime and customer service. When you have as many customers as FatCow, someone is going to experience downtime at a bad time and someone is going to have reasonable or unreasonable complaints about customer service. What you won’t find, is groups of people complaining on forums together. What you’ll see, is one person complaining, and a few other people either responding or defending FatCow. That is the mark of a truly good company.

Overall, FatCow is a well-established company with good customer service and great uptime that is made even more attractive with the use of a promo code above.